Shipping + Returns Policy
All orders are sent via trackable Express Post with signature within Australia.
Please contact us for a shipping quote on International orders.
- Please allow at least 14 business days for your item to ship.
- Due to the nature of hand crafted jewellery, there can be slight variances in your pieces or stone colour.
- If you have received the wrong item, please contact. us firstname.lastname@example.org
- No refunds or returns on Made-to-order items.
- Please allow at least 3 business days for your item to ship.
- No refunds on Ready-to-wear collection pieces.
- Exchange welcome for Ready-to-wear collection pieces.
- No refunds or exchange on sale items.
- All sales are final.
- We make every effort to ensure your order is of the highest standard and free of faults before we pack and despatch each and every order.
- In the unlikely event that your receive your item and it is faulty, contact us within 14 days of receipt and we will discuss the options with you.
- No returns on Gift Vouchers.
- Note Redeemable for cash.